Monthly Archives: September 2008

The Value Proposition


 “… The fundamental mission of a business (is) not profit, but value creation. It sees profit as a vital consequence of value creation – a means rather than an end, a result as opposed to a purpose.” Frederick F. Reichheld, ….»

Posted in Business, Communication, Customers, Entrepreneurship, Finances, Marketing, Small business, Success

Universal Placebos


A side project, and a source of considerable joy – Universal Placebos. The idea came originally from a class I was teaching at QUT. The discussion was on branding, and moved our thinking to the value of untraded intangibles. Pet ….»

Posted in Family, Feelings, Life, Marketing, Perception, Personality, Purpose, Success, Transformation, Weirdness

Hard Wired for Stories


We are social animals We are hard wired for stories We use stories to sing the world: Body as Land, Land as Story  Discourses arrive after the singing, as both agents and actors We make category errors all the time, ….»

Posted in Communication, Creativity, Entrepreneurship, Innovation, Knowledge, Marketing, Perception, Personality, Purpose, Weirdness, Wisdom

Physician, heal thyself


 A working hypothesis: every coach needs a coach. Like every shrink needs a shrink. Something about keeping yourself honest, setting up a sounding board for reflection on the practice, shrugging off the Mantle of the Expert (something I learned from ….»

Posted in Change, Communication, Education, Entrepreneurship, Knowledge, Leadership, Purpose, Skills, Small business, Success, Training, Transformation, Vocation, Wisdom